Shipping & Returns

SHIPPING
*Customers please note Australia Post is very slow at the moment and delivery for online orders is about 10-14 days via regular post.
Domestic – Orders are shipped with Australia Post via regular or express parcels. Flat rate $8 regular post or $14 express post. Free shipping for domestic orders over $100.
Each parcel also has a tracking number you can follow to track your order.
International – New Zealand $20, USA $35, UK $40. For all other countries please email us at info@asterandruby.com.au for a quote before ordering.

RETURNS & EXCHANGES
If you are not satisfied with your purchase we offer a 30 day exchange policy and we will happily exchange your item/s or offer you a credit note to use at a later date. Due to health regulations we cannot exchange swimwear.
Please choose carefully as we do not offer refunds for change of mind. We will however offer refunds for faulty merchandise. If an item is faulty please contact us to organise a refund or exchange.
All items are subject to inspection and must be in their original condition with original tags intact. For online exchanges shipping costs are the responsibility of the customer and cannot be refunded unless the item is faulty. You are more than welcome to exchange your item/s in our store.

You can find us at
Shop 5, Dolphin Quay, 37 Dolphin Drive MANDURAH WA 6210
Mob 0434 142 838
Email info@asterandruby.com.au